Active Transaction Monitoring (Synthetic users)

• Component Performance Measurement
  • Web Server
  • Application Server
  • Database Server
  • Network Latency

Passive Transaction Monitoring (Real Users)

Component Resource Usage 
Processor
Memory
Disk
Network

Web Application Monitoring

By tapping into our vast Web Monitoring network, you can monitor your web operations and assess how your "customers" web experience is going.· Our standard web monitoring is done every five· minutes but can modified very easily into shorter or longer intervals.· Here is what we test:


- Quality of Service (response time and availability)
- Web usage (HTTP requests, active server page requests, etc.)
- Error frequency

Server Monitoring

• Architecture - Our Single-Agent architecture ensures that you never have to place an agent on any server/device being managed.  We can manage 100+ servers from one server. No other Systems Management or Application Management software offers this.  This has proven to be a major cost savings.

Data Collection- We are able to collect System, Service and Business metrics, in Real time, into a single data store, from Windows, Unix, Linux, AS/400 and Mainframe.  We report by server, cluster or application and some metrics we can report on in 1 second increments. This is especially useful for those mission critical applications.  Our bandwidth requirements are about 1 to 2k per server, per interval. 


• Measure usage and availability of server resources
  • Processor
  • Memory
  • Disk
  • Network

Network Monitoring

Purpose: Ensure availaiability and reliability of network nodes through Active testing via packet traces and Error and usage information through SNMP

Types:

Databse Monitoring

Ensure availability and accessibility of back-end data by querying database directly in the same manner as the application

Gather metrics pertaining to the health and usage of the database

Provide key business level reporting

Databases Monitored: SQL Server, Oracle, Informix, DB2 and Sybase

Print Device Monitoring

Our tool allows for enterprise, web based management and reporting of any Multi-Functional Device.  Using our HyperAgent™ technology, you can now use the most advanced tool for systems management and have a real-time enterprise view of every printer, copier, or MFD, that is attached to the network.  The only limitation is how much data is available from your devices.

The Next Generation of Forms Generation

This solution reduced the City of Houston's Municipal Courts form processing from 4 seconds per document to less than 1/10 of a second and saved them over 1 million dollars.   more 

A browser-based, consolidated user interface with easy access to data and documents that totally enhances your CourtView environment.   more

Expanding the Courtroom to the Web

HyperCourt.com is a secure web multi‐lingual interface into the HyperCourt Solution that will allow Citizens, Lawyers, Bonding Companies and other interested parties to transact business and query online.  This solution can bring in more and/or new revenue streams and reduce labor expenses with a combination of free, convenience fees and subscription based services. more

The eB1 HyperAsset Manager is a powerful solution for proactively managing IT assets in any business environment. It provides full-featured asset tracking capabilities through automated discovery, hardware inventory, network inventory, software inventory, software usage monitoring, license management and extensive cross-platform reporting. By managing IT assets on various operating platforms, it provides a comprehensive assessment of your IT asset base.  Using our HyperAgent™ technology, this is all done without placing any software on the devices being tracked thus making this process totally invisible to the end user.   more