Multi-Level Monitoring is the ability to use a single tool to monitor every component in your environment thus increasing your ability to respond to failures with accurate data of each component.  Far too often in today’s highly complex IT environment when problems occur the greatest hurdle to overcome is what happened, when did it happen, what caused it and what did each component look like before, during and after the failure.

Using the eBusiness 1 Monitoring Framework, you will now be able to see your entire IT environment in real-time and thus speed up the time from failure to resolution.

Benefits of Multi-Level Monitoring 

• Faster assessment of the problem
• Quicker problem resolution
• “Fix” problem before it becomes a problem
• Better manage SLA’s
• End of the “blame game”

When an Application FAILS, the Usual Suspects are: 

• Application
  • Simple application failure
  • Changes in the application 
• Network
  • Latency
  • Router/Switch failure
  • Firewall/Security Issues 
• Server
  • Over utilized processor
  • Disk full
  • Memory overload 
• Database
  • Table issue
  • Log management 
• Client
  • User error
  • Rogue processes

Benefits of Multi-Level Monitoring – By Function 

• Technical
  • Real-time monitoring
  • Intelligent Alerting
  • External monitoring provides “True” user experience
  • Historical data collection
  • Access from ANYWHERE 
• Management
  • Consolidated reporting
  • Business level reports
  • Asset Inventory
  • Access from ANYWHERE 
• Operations
  • SLA Management
  • Aware of “stress” levels
  • Aware of “moving” assets
  • Capacity Planning